Frequently asked questions
Everything teams usually ask before onboarding onto PeopleVio. Don't see your question — ask us directly.
How is my company's data isolated from other companies on PeopleVio?
PeopleVio is multi-tenant from the ground up — every record is scoped to a company ID at the database level, so one tenant can never see or query another tenant's employees, payroll, or documents.
How long does it take to set up?
We get your company and its first admin account ready the same day you reach out — you can start adding employees and running attendance right away.
Does PeopleVio handle Indian payroll compliance?
PeopleVio covers salary structures (Basic / HRA / Allowances / Deductions), INR payslips, Indian holiday calendars, optional TDS on salary with both old and new tax regimes, employee tax declarations and Form 16. With EPFO and ESIC switched on, payroll also calculates PF and ESI, and PeopleVio generates the EPFO ECR file and the ESIC monthly return and tracks challans. Professional Tax isn't calculated — enter it as a deduction in payroll.
Can employees edit their own official data directly?
No. Profile changes, resignations, comp offs and expenses always follow the same pattern: the employee submits a request, and nothing is applied until an admin approves it.
Is there a mobile app?
Not yet — PeopleVio is a responsive web app, so check-in/out, leave, and approvals all work well from a phone browser, with geofencing validated server-side via the browser's location API.
Does PeopleVio work with biometric attendance machines?
Yes — machines that use the ZKTeco protocol (ZKTeco, eSSL, Realtime, Mantra and similar) push each punch to PeopleVio through their Cloud Server (ADMS) setting. Machines that can't push can send punches through an API, and punch logs can be imported as CSV. Punches become attendance records, so payroll uses them with no manual export. Confirm your exact machine model in a demo.
What happens to payroll if an employee doesn't punch in at all?
By default payroll deducts only for days recorded as Absent or Half Day. Admins can turn on an option in Settings that also counts past working days with no attendance record as unpaid — weekly offs, holidays, days before joining, approved or pending leave and redeemed comp offs are never counted.
How do TDS, tax declarations and Form 16 work?
An admin switches on TDS in company settings. Employees then submit a tax declaration (regime choice and investment details), an admin approves it, and payroll calculates monthly TDS using the old or new regime. A Form 16 PDF can be downloaded for any financial year. Surcharge and income from a previous employer are not handled.
How do offer letters work?
An admin drafts an offer with the candidate's details and salary breakup, releases it by email, and the candidate accepts or declines on a public page after entering a one-time code sent to their email. Offers are tracked from draft to accepted, declined or withdrawn, come with a PDF and your own terms and conditions, and an accepted offer can be turned into an employee record in one click.
Can employees ask to correct their attendance?
Yes. An employee submits a correction request for a day with the times and a reason, and the change is applied only once an admin approves it.
How does geofenced attendance work?
Admins set one or more office locations with a radius under Settings. When locations are configured, employees must be physically within range to check in or out — validated server-side, not just on the device.
What happens to an approved expense claim?
Approved-but-unpaid claims are automatically swept into the next payroll run as a reimbursement, added to that month's net pay — no manual tracking needed.
Can admins correct attendance manually?
Yes — the admin team grid shows whole-company attendance for a month at a glance, and admins can mark or edit any employee's attendance directly from it.
How does comp off work?
Employees can request a compensatory day off for working on a weekly-off or holiday date. Once an admin approves it, the employee redeems it against a date of their choosing.
What happens when an employee resigns?
Resignation is employee-initiated and admin-approved. Once approved, the employee is automatically marked inactive — no separate offboarding step.
Can I control what each HR team member can see and do?
Yes. PeopleVio has eight standard roles and lets you create your own, each with view or manage access per section — for example, someone can run payroll without touching recruiting. A user can hold several roles, changes apply immediately, and every role change is recorded in the audit log.
Does PeopleVio cover hiring, onboarding and performance?
Yes — recruiting with a candidate pipeline, onboarding and exit checklists, quarterly goals with key results, review cycles with self and manager ratings, and learning courses with completion tracking are all built in.
Are engagement surveys really anonymous?
For anonymous surveys PeopleVio never stores who answered — only a one-way key that stops someone answering twice — and results appear only once at least 3 people have responded.
Can I pay variable amounts like incentives or commissions?
Yes — beyond the fixed salary structure, admins can add custom pay components (earnings or deductions) for any employee, for roles with variable pay.
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